evostoto Platform Privacy Notice

This page describes what we collect when you use evostoto and how we keep that data protected. We at evostoto operate a sportsbook and gaming platform for users in supported jurisdictions, and we take the security of your information seriously. Our privacy practice reflects the conditions under which you access evostoto—from your initial registration through account verification, deposits, wagering, and customer support.

We collect only the information necessary to verify your identity, process your payments, deliver our service, and comply with applicable law. This notice explains what data we hold, who can access it, how long we keep it, and what rights you have over your own information.

We keep your personal data protected through encrypted storage, restricted staff access, and regular security review.

What We Collect and Why

We collect your mobile number, email address, full name, and date of birth during registration. This information is required to set up your evostoto account and to begin our verification process. We do not sell or share this data with third parties except where required by law or to fulfil our service obligations.

When you deposit or withdraw funds, we collect details about your payment method and transaction history. If you choose to fund your account through DANA, e-wallet, mobile banking, local payment, or local bank transfers (online payment, e-wallet, mobile banking, local payment), we record the payment method, amount, and timestamp. This data helps us detect fraud, reconcile deposits, and support dispute resolution.

We collect your gaming activity—which markets you access, which games you play, and your wagering history. We use this data to operate the platform, calculate cashback and tier rewards, and personalise your experience. We do not share your wagering history with external advertisers or data brokers.

We require identity verification (KYC) before you can deposit or wager. You submit a government-issued ID—passport, KTP (Indonesian national ID), or driver's licence—through our KYC process. Our third-party verification processor scans your document, extracts your name and date of birth, and confirms that the document is authentic. We retain a copy of your ID data in encrypted form and delete it after 7 years if your account remains inactive.

What we collect

  • Account details: mobile, email, full name, date of birth
  • Identity documents: KTP, passport, or driver's licence for verification
  • Payment information: deposit method, amount, and transaction history
  • Gaming activity: wagering history, game selection, and cashback earned
  • Device and location data: IP address, browser type, and timezone for fraud detection

Third-Party Processors and Data Storage

Our platform uses third-party processors to handle identity verification, payment processing, and customer communication. These processors operate under data processing agreements that require them to protect your data with the same standard as we do. Our servers are located in Southeast Asia, which means your data may sit outside your home jurisdiction but remain protected by our encryption and access controls.

We do not store your payment card details directly. Payment processors in Jakarta and Surabaya handle your online payment and e-wallet transactions; your bank handles direct transfers. We receive only a confirmation that your deposit was successful, not your full payment credentials.

Your Rights and Our Commitments

You have the right to request a copy of the data we hold about you, to correct inaccurate information, and to request deletion of your data once your account is closed. To exercise these rights, contact our support team at [email protected] with "Data Access Request" in the subject line. We will respond within 14 days.

We use cookies to remember your login session, language preference, and betting slip. You can disable cookies in your browser settings, but this may affect your ability to use evostoto on repeat visits. We do not use cookies to track you across third-party websites.

We retain your data for as long as your account is active and for 7 years thereafter to comply with anti-money-laundering regulations. If you close your account, we anonymise your gaming history but retain transaction records for tax and regulatory purposes.

Our customer support team in Jakarta and Bandung can answer questions about how your data is used. Contact us at [email protected] or through the live chat on evostoto during local business hours (09:00–22:00 Jakarta time, seven days a week). We respond to support requests within 4 hours.

This privacy notice was last updated on 1 February 2025. We will notify you by email if we make material changes to how we collect or use your data.

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